Privacy Policy
Privacy Policy — The Aura UAE
Last Updated: May 2026
Welcome to The Aura UAE (“The Aura UAE”, “we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from theaurauae.com.
1. Information We Collect
When you use our website, we may collect the following information:
Full name
Email address
Phone number
Shipping and billing address
Order details
Device and browser information
Website activity and interactions
We collect this information when you:
Place an order
Contact us
Browse our website
Subscribe to updates or promotions
2. How We Use Your Information
Your information may be used to:
Process and deliver orders
Provide customer support
Improve our website and customer experience
Send order confirmations and updates
Run advertising and retargeting campaigns
Prevent fraud or unauthorized activity
3. Payments
Payments on The Aura UAE are processed securely through trusted third-party providers, including Shopify Payments and Cash on Delivery (COD) services where applicable.
We do not store full payment card information on our servers.
4. Cookies & Tracking Technologies
The Aura UAE uses cookies and tracking technologies to improve user experience and marketing performance.
We may use:
Meta Pixel
TikTok Pixel
Google Analytics
These tools help us understand website traffic, customer behavior, and ad performance.
5. Sharing Your Information
We do not sell or rent your personal information.
Your information may only be shared with trusted third parties necessary for operating our business, including:
Shopify
Payment providers
Delivery partners
Marketing and analytics platforms
6. Data Protection
We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, disclosure, or loss.
However, no online transmission or storage system can be guaranteed to be completely secure.
7. UAE Shipping
Currently, The Aura UAE only ships within the United Arab Emirates.
8. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Opt out of marketing communications
To make a request, contact us at:
info@theaurauae.com
9. Third-Party Services
Our website may contain links or integrations with third-party platforms and services. We are not responsible for the privacy practices of those third parties.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
11. Contact Information
The Aura UAE
Dubai, United Arab Emirates
Email: info@theaurauae.com
Website: theaurauae.com